happy ending I just landed from Los Angeles and see an email stating my frames gave shipped? Is this true? Thank you so much for making this happen so quickly. I'm sorry to have been such a challenge! LOL
Thank you for turning a bad situation into a hopefully happy ending. I will send you photos of my completed pieces!
And although This order had challenges, because of your fantastic customer service I will continue to use your company for future orders.
Diana, | frame received I received the frame, and this time it is just right in every way. A very snug fit, but it fits, and it looks great. So thank you very much. I'm very happy with it.
Sonbol, | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | Metal prints, Dye-Sub services We're definitely impressed with the work from KeenArt, and our clients linger studying the images and buying them, of course, and are curious about the process (we have a description of the process of dye sublimation on the wall). Hopefully, we will be able to order another batch before the season closes down, but that all depends on how the covid virus behaves and affects our traffic.
Again thank you and we look forward to the last three images, which I see are being prepared for shipping.
Andy, |